Department Dashboard


PERFORMANCE / WORKLOAD INDICATORS








INDICATOR FY2012
ACTUAL
FY2013
ACTUAL
FY2014
ESTIMATE
FY2015
ESTIMATE
Registration by:



Telephone/Mail (#) 7,318 5,676 7,600 5,676
Telephone/Mail ($) $844,345 $642,013 $860,000 $642,013
On-Line (#) 4,243 3,925 5,000 5,000
On-Line ($) $445,000 $409,586 $520,000 $520,000





Telephone Inquiries/month 1,800 1,800 1,800 1,800
Recreation General Emails 1,000 1,000 1,000 1,000





Home Page Website Hits 82,761 83,000 84,000 84,000
Social Networking Inquiries



Facebook Likes 691 866 1,000 1,100
Twitter Followers 35 268 268 536





Volunteers



# of Volunteers 602 677 639 703
# of Hrs Total 14,467 8,708 15,418 8,852
$ Equivalent $179,870 $112,594 $194,527 $114,456





# of Participants:



Soule Center



Soule Childcare 59 61 61 72
% increase in Cost Recovery 64% 73% 80% 85%
% Waitlist Family Tours NEW N/A 80% 100%
Soule Gym



Indoor Play 250 325 325 350
K-2 Basketball 112 113 160 115
Therapeutic Rec 226 278 297 315
Kirrane Skating Rink



Public Skate 12,856 12,789 13,242 14,566
Rink Rentals 1,262 4,575 4,800 4,600
Brookline Environmental Ed Center



Nature Explorations 126 141 170 175
Early Release Outings 95 101 104 105
Little Acorns 15 15 15 15
Sprouts 16 15 16 15
Junior Rangers 13 13 13 13
Adventurers 20 26 26 26
Community Gardens 100 108 102 108
Kirrane Aquatics Center



Public Swim 26,371 29,543 30,000 31,157
BHS Swim Team 116 90 96 95
Rec Swim Team 193 207 200 200
Swim Lessons 2,026 2,259 2,071 2,123
% increase upper level swim lessons enrollment 47% 72% 82% 85%
% of entry level promotions among PT staff NEW 29% 40% 40%
% increase in passes sold 2% 18% 10% 10%
Eliot Rec Center



After School 37 30 45 30
Vacation Week 90 90 90 90
Tappan Main Facility



Basketball 574 641 600 650
Tennis - Indoor 40 29 40 40
RAFT 952 1,023 975 1,025
Outdoor Facilities



Summer Camp 1,020 1,042 1,025 1,025
Camp PSB Partnerships 148 172 165 180
Field Permits 230 375 250 380
Larz Picnic & Shelter 57,836 68,261 63,619 75,087
Special Events (Concerts/Hayride) 4,400 4,200 4,600 4,400
Tennis - Outdoor 700 700 700 700
Outdoor Athletics



Lacrosse 407 423 450 450
Soccer 2,130 2,121 2,100 2,200
Softball 65 75 90 85
Archery 15 43 45 45
Field Hockey 41 20 30 30
Out Of Town Trips



21+ Activities/Trips 30 0 100 50
55+ Activities/Trips 177 218 300 250
Teen Ski 54 34 54 40
Ski/Snowboard Lessons 33 43 40 43
RT Trips (OTT) 13 19 22 25





Recreation Therapy Participants



Participants 226 278 297 315
% participants enrolled in two + activities (CY) NEW 50% 65% 70%
% Forever Young participants using public transportation NEW 87% 80% 90%
Programs and Services 5 164 170 180
Special Olympics Participants 60 95 105 110





Golf Rounds Played 33,649 32,140 32,100 34,000
# Rounds Residents 7,017 1,399 N/A N/A
# Rounds Non-Residents 24,916 1,437 N/A N/A
# Rounds Employee 1,716 861 750 750





Average pace of play 18 holes 4:45 min 4:30 min 4:15 min 4:15 min
Merchandise revenue per round $1.48 $2.38 $3.00 $3.25





Number of Golf Outing Rounds 1,588 1,485 1,500 1,500
Number of Club Tournament Rounds N/A 128 140 160
Junior Golf Program Participants N/A 109 125 125
Private lessons 600 650 650 675
Private school play 757 925 950 950
Public School Play ( BHS) 184 105 150 150
College/University Play 274 528 525 525





Online tee time reservations 7,268 7,905 8,000 8,500
Tee Time Reservations - Telephone 26,388 24,232 26,000 25,500
# of Email Addresses In Database 8,000 3,200 4,000 2,000
Web-site Hits 52,438 56,020 60,000 60,000
Social Networking Inquiries



Facebook Likes N/A 357 200 500
Twitter Followers N/A 976 1,300 1,200